|
Shipping Information |
|
Q. |
What shipping methods are available? |
| A. |
Depending on the
item's size, weight, destination, desired delivery date
and number of items in the order, orders will be shipped
via U.S. Postal Service or Federal Express. Overnight options
are available for some items at an additional charge.
|
|
Q. |
How much are the shipping and handling
costs? |
| A. |
Please refer
to the list of shipping
charges on the Shipping and
Payment Information page.
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|
| Orders
and Gifts |
Orders |
| Q. |
How
can I place an order? |
| A. |
Orders can be placed
online through our WebStore or by calling the National Office
at 610-667-0131. You can also print your order form
and either fax or mail it to us. |
| Q. |
How
can I pay for my order? |
| A. |
We accept Master
Card, Visa and Discover, personal checks and money orders.
Details about payment options for both U.S. and International
orders can be found on the Shipping
and Payment information page. |
| Q. |
Is
it safe to use my credit card? |
| A. |
Absolutely. Our
website security is provided by Secure Sockets Layer (SSL),
a recognized authentication and encryption software. In
other words, the site becomes locked while you are giving
us your credit card information and unlocks only when you
leave the secure area. Your credit card number is
“encrypted” so it is unreadable to anyone outside the transaction
process. For more information, please read our Privacy
& Security Statement.
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top |
Gifts |
| Q. |
Can
I place an order and have it shipped as a gift? |
| A. |
Absolutely.
Just check the Gift box on the order form, enter the recipient's
name and address, fill in your gift message and we'll take
care of sending it in your behalf.
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top |
|
Payment and Currency Requirements |
|
Q. |
What payment options do you offer? |
| A. |
We accept Master
Card, Visa or Discover; personal and business checks; and
U.S. and International money orders. Orders can be placed
through the WebStore, by fax, mail, or by calling the National
Office. Please see the Payment Information page for more
details and contact information |
|
Q. |
How can I pay for my order if I
don't live in the U.S.? |
| A. |
Please refer to
the International Payment Options
on the Shipping and Payment
Information page.
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top |
| Refunds
and Returns |
| Q. |
What
is your refund policy? |
| A. |
Because the Foundation
absorbs most of the packaging, shipping and handling costs
for each order, we are unable to offer any refunds at this
time. |
| Q. |
What
happens if an item is damaged during shipping? |
| A. |
If there are any
problems with your shipment, let us know by completing our
online contact form, by calling
the National Office at 610-667-0131, or by emailing us at
info@gbs-cidp.org
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top |
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